WOSADO® Lashes Cleaner
WOSADO® Lashes Cleaner
⏳ Lash Week: 15% OFF, Free Cleaner $129+ | Code WINK15
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Shipping Policy
Shipping Policy
At Wosado Beauty, we strive to deliver your favorite beauty products to you in a timely and cost-effective manner. Below you'll find our detailed shipping policies, including costs and estimated delivery times.
Free Shipping Offer
- Free Standard Shipping on orders over $99 (Available for select countries).
Shipping Rates and Delivery Times
| Region | Shipping Method | Cost | Estimated Delivery Time |
|---|---|---|---|
| United States | Standard | $5.99 (Free over $99) | 5-7 business days |
| United States | Express | $14.99 | 3-5 business days |
| Canada | Standard | $9.99 (Free over $99) | 5-7 business days |
| Canada | Express | $19.99 | 5-7 business days |
| United Kingdom | Standard | $7.99 (Free over $99) | 5-7 business days |
| United Kingdom | Express | $17.99 | 5-7 business days |
| Australia | Standard | $10.99 (Free over $99) | 5-7business days |
| Australia | Express | $24.99 | 5-7 business days |
| Europe (EU countries) | Standard | $8.99 (Free over $99) | 7-14 business days |
| Europe (EU countries) | Express | $18.99 | 5-7 business days |
| Asia | Standard | $12.99 (Free over $99) | 10-15 business days |
| Asia | Express | $29.99 | 5-7 business days |
| Rest of the World | Standard | $14.99 | 10-20 business days |
| Rest of the World | Express | $34.99 | 7-10 business days |
Processing Time
- Orders are processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Tracking Your Order
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order through our website or the carrier’s website.
Customs, Duties, and Taxes
- International orders may be subject to customs fees, import duties, and taxes, which are not included in our shipping rates.
- These charges are the responsibility of the recipient.
Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Certain products may be restricted in some countries; please check your country’s import regulations.
Contact Us
If you have any questions or need further assistance, please contact our customer service team at email:service@wosado.com and whatsapp: +1646-242-3424 .
Return & Refund
Return & Refund
At Wosado Beauty, we strive to provide you with the highest quality products and services. If you are not completely satisfied with your purchase, we're here to help.
Returns
- You may return unused and unopened products(includes box) within 30 days of receiving your order.
- To initiate a return, please contact our customer service team at service@wosado.com to obtain a Return Authorization (RA) number.
- Please make sure that the items you are returning are in their original packaging and include the RA number on the outside of the package.
Refunds
- Once we receive and inspect the returned items, refunds will be issued to the original method of payment.
- Please allow for this to take a few days to process and note that shipping is non-refundable.
Exchanges
- If you receive a defective or damaged product, we will gladly exchange it for the same item. Contact our customer service team within 14 days of receiving the product to arrange an exchange. If you need to exchange an item for the same product, please email us at service@wosado.com or contact us via WhatsApp at +1646-242-3424.
Shipping
- Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Shipping Address: To return your product, please contact us at service@wosado.com or contact us via WhatsApp at +1646-242-3424 to receive the nearest return address.
Non-Returnable Items
- Exclusions: Certain items are exempt from being returned. These include perishable goods, intimate or sanitary goods, hazardous materials, and flammable liquids or gases.
- Sale Items: Only regular-priced items may be refunded. Sale items are non-refundable.
Contact Us
If you have any questions about our refund policy, please contact us at:
Email: service@wosado.com
Whatsapp: +1646-242-3424
Thank you for shopping with Wosado Beauty. We value your business and are committed to providing you with the best possible customer service.
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3 Seconds to Apply, 2 Seconds to Remove
Achieve flawless lashes in seconds with Wosado. Apply in just 3 seconds and remove in 2, with no glue or mess. Our innovative magnetic design ensures no residue, keeping your natural lashes safe and healthy. Perfect for those who want fast, clean beauty with long-lasting results—effortlessly and without the hassle.
Questions check here
How come I don't get any glue? Is the gel a glue?
How come I don't get any glue? Is the gel a glue?
Our Soft Magnetic Eyelashes do not require glue. They rely on the magnetic properties of the upper and lower lashes to secure them in place.
Regarding the "Eyelash Fixer", this is not glue. It's designed to help define your natural lashes. You should apply it after curling your lashes, and then wear the Soft Magnetic Eyelashes. This will help them stay more durable and secure.
Can these false eyelashes be used only once?
Can these false eyelashes be used only once?
Soft magnetic lashes are reusable. lf apply daily, the lashes are magnetic enough to last about 3-6 monthsIf they are used less frequently, the lashes will last longer.
Why is there a black line at the root of my eyelashes
Why is there a black line at the root of my eyelashes
Wearing a magnetic strip without makeup can not be completely invisible. It is recommended to wear it after makeup to fill in the eyeliner at the head and end of the eyes. In this way, the magnetic strip becomes the finishing touch.
How to clean false eyelashes?
How to clean false eyelashes?
The chemicals in the makeup remover will corrode the magnetic pieces, reduce the magnetism, and affect the service life of the soft magnetic eyelashes. For simple cleaning, you can wipe it directly with water. If frequently with makeup, it is recommended to use special cleaning fluid.
The cleaning steps are as follows:
1. Separate the pair of eyelashes.
2. Use cotton wet with water(cleaning liquid) to gently wipe the eyelashes.
3. Place the upper and lower eyelashes separately and let them dry.
4. After the eyelashes are dry. the upper and lower eyelashes are sucked together. Place eyelashes in the eyelash box according to the marks on the left and right sides of the box.