Refund policy

Refund Policy

At Wosado Beauty, we strive to provide you with the highest quality products and services. If you are not completely satisfied with your purchase, we're here to help.

Returns

• Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Time Frame: You have 30 days from the date of purchase to initiate a return.
• Process: To start a return, please contact our customer service team at service@wosado.com or call us at +1(410) 892-0227. We will provide you with a return authorization and instructions on how to return your item.

Refunds

• Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• Approval: If your return is approved, we will initiate a refund to your original method of payment.
• Processing Time: The refund will be processed within a certain number of days, depending on your card issuer's policies.

Exchanges

• Damaged or Defective Items: We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at service@wosado.com or call us at +1(410) 892-0227.

Shipping

• Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• Shipping Address: To return your product, please contact us at service@wosado.com or call us at +1(410) 892-0227 to receive the nearest return address.

Non-Returnable Items

• Exclusions: Certain items are exempt from being returned. These include perishable goods, intimate or sanitary goods, hazardous materials, and flammable liquids or gases.
• Sale Items: Only regular-priced items may be refunded. Sale items are non-refundable.

Contact Us

If you have any questions about our refund policy, please contact us at:

Email: service@wosado.com
Phone: +1(410) 892-0227

Thank you for shopping with Wosado Beauty. We value your business and are committed to providing you with the best possible customer service.